Are you ever in a situation where you want to say something in English but you don’t have the right words and phrases? Well, this ‘clothes conversation lesson’ focuses on how to return clothes to a shop and it’ll give you some natural language for describing problems with clothes so you won’t feel stuck the next time you’re in that situation.
By the end of this lesson, you’ll have some great new phrases and you’ll have practised speaking too!
First read the clothes conversation and then answer the questions below

- What does the customer want to return?
- Is the item faulty?
- Does the customer get a refund? Why/Why not?
- Is the customer happy with the result of the conversation?
Look at the reasons you might return clothes. Do you understand the meanings?
“I’d like to return this / bring this back please” (Bring something back is a lovely phrasal verb to describe returning something to a shop)
- I didn’t try it on and it’s the wrong size
- It doesn’t suit me
- It doesn’t fit me
- It’s got a hole in it
- It’s too + adjective (e.g. It’s too small)
- It’s not + adjective + enough (e.g. It’s not big enough)
Once you feel confident about those meanings, add any new vocabulary to your notebook!
Now go back to the clothes conversation. How do you pronounce the words in orange?
- jumper
- suit
- receipt
- refund (n)
- exchange (n)
- choose
Try saying those words out loud and then compare them to the pronunciation in the recording below ๐
Listen to check the pronunciation
Now that you have all the new phrases and the pronunciation, find a friend, flatmate or family member to practise the clothes conversation with! This is SUCH a great way to improve your English and consolidate new language so give it a try!
What did you think of this lesson? Let me know in the comments. I love to get your feedback because it helps me create new lessons for you! ๐งก
16 Responses
Thank you Teacher Nicki! I found this vocabulary very useful. Especially I liked how to say what is the problem with the clothes.
Great! The ‘problems’ vocabulary can be used in lots of situations, like discussing your decisions with your friends in the changing rooms or explaining to the sales assistant why you want to return something so I’m pleased I’m glad you liked it Marie ๐
Wow what a nice English conversation! And I love to listen this English accent and imitate the same. Thank you so much Ma’am.
Fantastic Shanti! Imitating the conversation will definitely help you to improve your pronunciation, I’m so pleased you’ve been doing that ๐ Thanks so much for the feedback, I really appreciate it!
Thank you madam to gift me that useful lesson.
You’re very welcome Quraish! I’m glad you found it useful ๐
Thank you Nicki! As I am advanced student I didn’t find new vocabulary. However, the pronunciation of SUIT and RECEIPT is always confusing for me, especially for the American English influence on TV shows.
So thank you for taking your time to share this dialogue and helping to improve my pronunciation!
That’s great Monica, I’m pleased you were able to get something out of the lesson, even at advanced level. Those 2 words are always tricky for English learners ๐ Thanks so much for your comment!
Thanks allot better than ever you are well
I’m glad you liked it Shahiq!
I really appreciate ur efforts.it very useful conversation and i learn new words especially thr sentance of “is there anything wrong with it”i do love u.
Thank u๐๐
Ah, I’m so pleased you found the conversation useful and learnt a new phrase Hamza! Thanks for the nice feedback!
Thank you Nicky for your helpful practice !
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Ah you are very welcome Manuela! Thank you for your comment ๐
The conversation is very useful and it’s got practical tend. Thanks for the appropriate topic and vocal performance
I’m really happy to hear that, thanks Kalinka!